How to Activate the Capitec MasterCard SecureCode

By | 23rd August, 2013
This entry is part 2 of 4 in the series Capitec Global One Card

Activating the credit card ability of your Capitec Global One Card is easy as 1-2-3!

Once you have your Global One Card follow these steps:

  • Visit a Capitec Bank branch near you,
  • Ask for the Credit Card ability of your card (Capitec Mastercard SecureCode).

What you will Receive:

  • A page with instructions on it

The instructions for activating the capitec mastercard securecode.

  • A code in an SMS (Keep this code safe as you will need it if you ever forget your Securecode)

SMS with the Mastercard securecode code.

Wait 24 hours after receiving the sms before following the instructions on the page

NB! If you try to activate your card before the 24 hour period is over you will render your code invalid and you will then have to restart the process.

Waited 24 hours? Now you may follow either option A or B on the page. I’ll be covering option A.

You need to answer 3 security questions for activation so have these ready:

Congratulations, you have unlocked special content!

  1. Your card expiry date (The date in the red rectangle below)
    1. Capitec Global One Card with Expiry Date Circled
  2. Your national ID number or Passport number
  3. Your activation code which is in the SMS

Activation Page for the MasterCard SecureCode

  • Now enter your Card Number (NOT your account number) & email address
    • click next

Enter your card number and email address

  • Now you should read the terms & conditions
  • Once you’ve read it (Did you really read it? :P) you should be at the bottom of the page
    • Tick the ‘Accept’ box and click next

Accept the terms and conditions

  • Enter the name on your card exactly as it is, complete with uppercase
  • Select the expiry date of your card
  • Enter your National ID number or Passport number
  • Type in the activation code you received in the SMS
    • Click Next

Enter the three requested items to verify your identity

  • Create your SecureCode
  • Create your personal greeting
    • Click next

Create your Mastercard SecureCode page 1

Create your mastercard securecode page 2

Well done! Your activation is complete.

Well done! You have activated your Global One Card’s credit card abilities and you are now ready to go online shopping! ๐Ÿ˜€

Written By

Additional Info:.
If you forget your securecode you can visit again and follow the instructions to create a new securecode.

Author: Kurt Wyngaard

Kurt is passionate about helping South Africans learn about the Internet. He believes that internet literacy can improve a person’s life by providing access to opportunities in every aspect of life.

Article Name
How to Activate the Capitec MasterCard SecureCode
You need to visit a branch near you and ask for the Credit Card ability of your card to activate the capitec mastercard securecode.
Series Navigation<< How to get a Capitec credit card without the credit; Capitec Global One CardHow to link your Capitec Global One Card to your PayPal Account and Why >>

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87 thoughts on “How to Activate the Capitec MasterCard SecureCode

  1. Conrad Meyer

    Hi Kurt, you seem to have good answers:) I am very upset!! been to bank 3 times to register and activate my global one card. I keep telling the idiots behind the counters that it must have something to do with the CSC 3 digit code on back cos my card dont get accepted at all at Paypal or any online shop! My old card worked perfectly with a 702 code but it expired and my new card now have 209 cvc code. Is this the problem? PS: i activated secure code after 24 hrs after sms etc, so that cant be the problem. please advise. thx

    1. Kurt Wyngaard Post author

      Hi Conrad,
      This is extremely strange. Did you do the activation with your new card?
      I suggest you message Capitec on Facebook or Twitter and explain the problem.
      Their social media team is super responsive.
      Let us know what happened.

  2. Khanya

    Hi I downloaded the capitec app at the branch but it keeps saying activating…
    I tried going back to the capitec bank but they couldn’t help me.

    1. Kurt Wyngaard Post author

      Hi Khanya,
      Perhaps you should uninstall it and then visit the bank and let them help you through the whole process.

  3. Dinha-lee

    How long does it take to use my capitec credit card? And should the mastercard securecode be activated before I use it?

  4. Theodore Jackson

    Hi there Kurt, I have gone through the whole process of activating my Capitec GlobalOne credit card ability for online shopping. I have tried to make several purchases thus far all unsuccessful. I went into a branch and was told this card does not have any credit card ability. Could you please clarify the “credit card ability” for me? To me credit card means buy now and pay for it later, or is this not the case?

    Kind regards,

    1. Kurt Wyngaard Post author

      Hi Theodore,

      No, “credit card ability” does not mean buy now and pay for it later in this case.
      What it means is that this has a CVV number and allows you to purchase things online like a credit card would allow you to do.
      You do not receive any kind of credit with this card and you still have to have money in your account to make purchases.


    hy Kurt , I once activated my capitec my masterard for online shoping nd I remember very well that I deposited money with it on my trading wallet but now when I try to fund my wallet they require me to register again, so what might be the problem?

    1. Kurt Wyngaard Post author

      Hi King Thulani,

      All I can suggest is to follow the steps to activate your card again and see if it works.

  6. Thobeka

    Hi Kurt am trying to activate my secure code with no success when am supposed to fill in my information it does not open.

  7. paulos mogale

    hi kurt wyngaard i have done every thing as you just showed but when i want to transfer or deposit money to my trading account it declines it.i don’t know what seems to be the problem as i have done the activation twice already. but still encounter the same problem

    1. Kurt Wyngaard Post author

      Hi Paulos,
      Try to visit the bank and increase your transaction limit for online purchases.
      That should help.

  8. keletso

    Hi kurt i am trying to activate my Mastercard securecode i came across a problem were it sa national ID and security code when i type myID they don’t appear in that slot the thing is want to be able to deposit funds for trading purposes please help

    1. Kurt Wyngaard Post author

      Hi Keletso,
      I’m not sure I understand what is happening when you type in your National ID Number.
      What error are you experiencing?

  9. elliot mashiane

    Hi Kurt,

    I am a Novice online trader, i want to inquire if it is possible to link my Global One card to Neteller so i can load funds to my trading platform account ??

    1. Kurt Wyngaard Post author

      Hi Elliot,
      If Neteller accepts Mastercard then yes, you can link it.

  10. tammy

    I registered to be able to buy on line I’m still waiting to get the code after 4 days very frustrating. How long does it takes for capitec bank to send the code I’m pissed off by capitec sub standard service

    1. Kurt Wyngaard Post author

      Hi Tammy,
      It normally doesn’t take that long. You should go back into the bank to request the code again.

  11. Nondumiso

    It’s because the is the one that is declining if I am trying to pay online and that other one I am not sure if it’s a password, and if I contact the bank there say I must reactivate the code again, if I try to activate, it’s saying my account has been suspended, so I have forgotten the code

    1. Kurt Wyngaard Post author

      Then you should visit a Capitec branch near you and reapply for the SecureCode. Then you have to start the process again.

  12. Nondumiso

    Hi please help me, which secure code must I use to pay for online shoping, is it the one I created myself or is it the one was sent to me via SMS? I am confused

    1. Kurt Wyngaard Post author

      Hi Nodumiso,
      It is the one you created yourself. ๐Ÿ™‚


    I need your help on securing my capitecmastercardsecurecode i tried but the system keeps kicking out the proses i am stuck on step 1 card number and email please help me

    1. Kurt Wyngaard Post author

      Hi Arthur,
      What do you mean by:

      …the system keeps kicking out the proses…

      Please could you explain exactly what it does?
      Does the window close or does it show an error message?
      If it is an error message, what does it say?

    1. Kurt Wyngaard Post author

      Hi Phakamani,
      Don’t worry, just need to follow the tutorial again to get another one.

    1. Kurt Wyngaard Post author

      Hi Merriam,

      Which step are you getting stuck on?
      Please be specific so I am able to help you better.

  14. Nondumiso

    Hi please help me I am just from the bank for an online secure code activation but I cannot see the SMS that is sent to my phone, is the SMS sent by the time I am on the bank or should I wait 24 hours for it before activation please clarify

    1. Kurt Wyngaard Post author

      Hi Nondumiso,

      You should receive the SMS soon after you visit the bank, but you must wait 24 hours after receiving it to continue with the tutorial.

  15. chichi

    Hi Kurt I want to add my capitec account to my PayPal and its giving Mr option to add Us bank account whereas I’m in South Africa. For .e to be able to register my capitec account to PayPal do I have to first go to capitec branch or there is a way I can do it by myself through internet?

    1. Kurt Wyngaard Post author

      Hi Chichi,

      Have you followed this tutorial and activated your Capitec Card?
      You should be adding your Capitec Card via the Add Credit Card option and not the Add Bank Account option after you have activated.

  16. Lils

    Hi there,

    I have a working Capitec card that has been activated for Online purchases. Also, I have an Iphone and want to link my Captiec card to itunes store, but it keeps telling me not valid. I want to do the music streaming and be able to buy stuff using my card. How, what now?

  17. Kyle

    Thank you for this information. This was very helpful and worked exactly as described.

  18. Andre

    Hey man, went to capitec to get my card activated for online shopping but ive yet to receive a sms. how long did it take for you to recieve that sms with the code?

        1. Kurt Wyngaard Post author

          Great, remember to wait 24 hours before you follow the next step!

          1. Andre

            ive tried to activated the card now, its been 24 hours now since ive received that sms with the code. but every time i enter my name, ID, expiry date and security code and click next it tells me ti make sure that ive entered everything correct.

          2. Kurt Wyngaard Post author

            What was the problem?
            Did you manage to sort it out?

          3. Andre

            hey man, yes I did sort it out, I had to use the url on the printed page they gave me, I first clicked the one on your blog, but when I used the one they gave me it worked. It was abit different but sille me threw the page away so I cant look it up now. paypal is setup and working now and did some online shopping etc everything works 100% capitec is the best XD. many thanks for these tutorials!

        2. Innocent

          Kurt I happened to accidently delete the activation code … i dont know what to do i cant go to a branch because i am a minor……please help

          1. Kurt Wyngaard Post author

            Hi Innocent,

            There is no other way, but to visit a branch again. Ask your parents or a guardian to take you.

    1. finando

      hi Kurt how do I regester for a PayPal account I try to register on pay pall but my country don’t show up in the form

  19. nelly


    just entered the site and followed all instructions but wen I get to filling the asked questions it keeps on taking me back

    1. Kurt Wyngaard Post author

      Hi Nelly,

      Which questions are you referring to?
      Do you click the next button when you are done filling in all the questions?


    Hi there! My Capitac Acc is doing just fine!! I think it’s my PayPal! But who do I contact and say what? Because the number behind my card leave me on hold for a very long time!!! Please help!


    Hi there! I have been trying to enter my details and it kept on saying invalid until it said my account has been suspended! I have consulted the branch but they keep on re registering me for online shopping again and again! What do i do with a suspended account? I really really need your help! Thank you! KATLEGO

    1. Kurt Wyngaard Post author

      Hi Katlego,

      Is your PayPal account suspended or your Capitec card?
      If it is PayPal you need to contact them and if it is Capitec you will need to go into the branch and inform them of the problem.

  22. Tumelo


    This part “Enter the name on your card exactly as it is, complete with uppercase”

    For example, if name appears as “MR L SOMETHING”, do I enter it like it is “MR L SOMETHING”?


  23. Neels Tromp

    Will I be able to use then my card also for car rentals, like AVIS for example?

  24. Khonza

    Hi I have done all of the above as stated. but paypal still refuses to accept my card details and responds with “The bank that issued your card didn’t approve this transaction. Please contact the card issuer’s customer service department if you have any questions. Or you can add a different card now to continue.” I really need some help urgently.

  25. Abilio

    Thanks for the info, i have finally linked my card to paypal. All because of you, thank you very much, highly appreciated…:-)

    1. Kurt Wyngaard Post author

      I’m so glad it helped you! It’s my pleasure, Abilio! ๐Ÿ™‚

  26. Lulu. Forrest

    Tx. The wwww.securecode.comz/capitecbank says page not found.

    1. Kurt Wyngaard Post author

      You’re welcome! ๐Ÿ™‚
      Would it be better if I had a video tutorial as well?

  27. ใ‚ใใŠ

    does one really have to visit a branch to do all this because i hate going to the branches here. if i do go there then will it all be sorted out or do i still have to pull long hours to connect it to paypal.

    1. admin Post author

      Hi Mikenita,

      You just have to visit the branch to activate your secure code and get the intstructions.
      The rest of the procedure is done online and you do not need to do it in the branch.
      Connecting PayPal to your Capitec Global One Card is easy, just follow my instructions.

  28. Pingback: How to link your Capitec Global One Card to your PayPal Account and Why | Kurt Wyngaard

  29. Pingback: How to get a credit card without the credit; Capitec Global One Card | Kurt Wyngaard