- How to get a Capitec credit card without the credit; Capitec Global One Card
- How to Activate the Capitec MasterCard SecureCode
- How to link your Capitec Global One Card to your PayPal Account and Why
- How to link PayPal to FNB (to withdraw money)
- SARS eFiling – How to register as an individual
- How to create a free will with FNB
- Money Transfer Services in South Africa
- MyTransUnion – How to get your free credit report
Activating the credit card ability of your Capitec Global One Card is easy as 1-2-3!
Once you have your Global One Card follow these steps:
- Visit a Capitec Bank branch near you,
- Ask for the Credit Card ability of your card (Capitec Mastercard SecureCode).
What you will Receive:
- A page with instructions on it
- A code in an SMS (Keep this code safe as you will need it if you ever forget your Securecode)
Wait 24 hours after receiving the sms before following the instructions on the page
NB! If you try to activate your card before the 24 hour period is over you will render your code invalid and you will then have to restart the process.
Waited 24 hours? Now you may follow either option A or B on the page. I’ll be covering option A.
You need to answer 3 security questions for activation so have these ready:
[sociallocker id=”840″]
Congratulations, you have unlocked special content!
- Your card expiry date (The date in the red rectangle below)
- Your national ID number or Passport number
- Your activation code which is in the SMS
[/sociallocker]
- Type in the address (https://www.capitecbank.co.za/mastercard-securecode-activation), then click on the Activate MasterCard SecureCode button which will take you to a page like the one below
- click activate now
- Now enter your Card Number (NOT your account number) & email address
- click next
- Now you should read the terms & conditions
- Once you’ve read it (Did you really read it? :P) you should be at the bottom of the page
- Tick the ‘Accept’ box and click next
- Enter the name on your card exactly as it is, complete with uppercase
- Select the expiry date of your card
- Enter your National ID number or Passport number
- Type in the activation code you received in the SMS
- Click Next
- Create your SecureCode
- Create your personal greeting
- Click next
Well done! You have activated your Global One Card’s credit card abilities and you are now ready to go online shopping! 😀
Written By Kurt Wyngaard
Additional Info:.
If you forget your securecode you can visit https://www.capitecbank.co.za/mastercard-securecode-activation again and follow the instructions to create a new securecode.
If you are having any of the problems below I suggest you follow Michael’s advice:
- It tells you that it requires valid payment method information.
- “The bank that issued your card didn’t approve this transaction. Please contact the card issuer’s customer service department if you have any questions. Or you can add a different card now to continue”
- Any of your purchases get declined.
Here’s what I did and it could help anyone else who is struggling to make online purchases:
1. Download the Capitec Remote Banking app
2. Click/tap on “Cards.”
3. Enter your PIN that you created to access numerous areas of the app.
4. Tap on the card you want to make online purchases with.
5. Click/tap on “Update Limits.”
6. Click/tap on “Update.”
7. Click/tap on “Next.”
8. Turn EVERYTHING on
9. Edit “Online / Telephone / Mail Purchases” and increase it to your heart’s content.
10. Click/tap “Update.”
11. You’ll get a pop-up stating that it was successful.OR
You can go to the bank and ask them to increase your online purchases amount to what you want, because the default amount is at R0.00. That is why your card isn’t being accepted anywhere online.
Now you’ll be able to enter your payment details in iTunes, etc. Hope this helps 🙂
Hi do I need money if the purchase I make is R0.00
Hi Johanna .I’m very disappointed cause I’ve been at Capitac Branch several times try to register online shopping not succeeding to register secure code after SMS. Yesterday I register online shopping again no SMS on My phone pls help
I tried to activate my code after 24 hours but it says that my account is suspended can you please help me?
Hi Kagiso,
I suggest that you contact Capitec customer service to fix the problem.
Hi there, Kurt.
I have updated my limits, registered my MasterCard SecureCode and PayPal still tells me that my card is not accepted. Any help?
Hi Keisha,
Please contact Capitec customer service – 0860 102 043
Hello Kurt
Do I wait 24 hours after receiving the SMS or just after leaving the bank?
I have received the online activation code yesterday the 04th March at 11:45, when will be the right time to activate the online shopping
Hello Kurt
I followed all the steps, but now that I have activated my master card secure code, how do I login and how do I get or create the remote pin. I have downloaded the application already but it still requires a username which is my account number ryt? I am confused, I just dnt get this, please help.
Hi Edeona,
Which application are you referring to?
If you are referring to the Capitec banking app then you should visit a Capitec branch near you to get help with it.
You need the app to update your limits so you can use your card for online purchases, but it is not needed to make purchases online.
Hi Kurt. How can I get back a forgotten activation code if I deleted the SMS . thanks
Is there any other way other visiting the bank?
Hi Bheki,
You need to visit the bank.
Hi Kurt,
is there any other way to get my 10 digit activation code again? I have deleted it by mistake.
Hi Kurt,
I have registered and activated my Global One debit card through Capitec. Activated my card through the MasterCard SecureCode website, everything went well. I have tried to make online purchases, with sufficient funds, but declines. iTunes won’t accept my card information either, says it requires valid payment method information, yet I entered all my information correctly. Any clue on what might be causing this error?
Thanks in advance.
Michael
PS. Great job on helping the community!
Nevermind. I found out what the issue was.
Here’s what I did and it could help anyone else who is struggling to make online purchases:
1. Download the Capitec Remote Banking app
2. Click/tap on “Cards.”
3. Enter your PIN that you created to access numerous areas of the app.
4. Tap on the card you want to make online purchases with.
5. Click/tap on “Update Limits.”
6. Click/tap on “Update.”
7. Click/tap on “Next.”
8. Turn EVERYTHING on
9. Edit “Online / Telephone / Mail Purchases” and increase it to your heart’s content.
10. Click/tap “Update.”
11. You’ll get a pop-up stating that it was successful.
OR
You can go to the bank and ask them to increase your online purchases amount to what you want, because the default amount is at R0.00. That is why your card isn’t being accepted anywhere online.
Now you’ll be able to enter your payment details in iTunes, etc. Hope this helps 🙂
Thank you for your insight Michael!
I am sure this will help a lot.
I will be adding this to the blog shortly as I see a lot of people are struggling with this one.
I have done all the steps that Michael suggested and it was successful. but when i go back to register at paypal it says my card is not accepted
Hi Ann,
I have spoken to Capitec about this.
This was their response: “Hi, please call our 24 hour Client Care department on 0860 10 20 43 for further assistance.”
Hi Kurt, I have been trying to activate my mastercard secure code. When i get to where id and code should be entered, it does not accept it. I have been to my bank this morning, and they were also not able to get it up and running. Please help.
Regards
Toni
Hi Toni,
Is it the Activation Code or your I.D. that is not accepted?
Make sure there are no spaces when you are entering in your info.
HI KURT PLEASE HELP ME TO ACTIVATE MY SECURE CODE ONLINE .
Hi Arthur,
Have you followed the tutorial?
If you get stuck on any of the steps, let me know and I will be able to help you.
Hey Kurt,i also experience a problem when i should enter my id and secure code…..it just got stuck.pls help
Hi Joy,
Do you receive any error messages?
HEY,im also getting stuck there .it keeps saying put in the correct details and i put my correct id number and correct secure code.On the names should i just put initials as on the card or full names.confused sheila
Hey,my account was suspended had to go back to the bank they sent me another secure code.im still encountering the same problem,it keeps saying you need to put in correct details.The other time i kept trying until my account was suspended.So today i jus tried twice and stopped.Im tired of waiting please assist me
I have also tried to activate this shit, 3x now, and it keeps on telling me that my account is either suspended or the info I entered is incorrect. I also tried the card name in lowercase, mixedcase and uppercase with no luck. The call center will just ask you at what time did you request online shopping activation, meaning that Capitec has no visibility of the whole process.
And why should there be a 24hrs waiting period, especially if you do the activation shit at a branch. Simplicity! Simplicity! Simplicity my foot. I have decided to go back to ‘shitter’ FNB, they are expensive but Capitec’s technology is that of the dinosaur ages.
hello hw a u l am trying to activate my card but when I reached where l am suppose to write my card number and email when I pressed next it took me back why please help
Hi Bongani,
What error message are you getting?
Thanks Kurt!
Hi Kurt, you seem to have good answers:) I am very upset!! been to bank 3 times to register and activate my global one card. I keep telling the idiots behind the counters that it must have something to do with the CSC 3 digit code on back cos my card dont get accepted at all at Paypal or any online shop! My old card worked perfectly with a 702 code but it expired and my new card now have 209 cvc code. Is this the problem? PS: i activated secure code after 24 hrs after sms etc, so that cant be the problem. please advise. thx
Hi Conrad,
This is extremely strange. Did you do the activation with your new card?
I suggest you message Capitec on Facebook or Twitter and explain the problem.
Their social media team is super responsive.
Let us know what happened.
Hi I downloaded the capitec app at the branch but it keeps saying activating…
I tried going back to the capitec bank but they couldn’t help me.
Hi Khanya,
Perhaps you should uninstall it and then visit the bank and let them help you through the whole process.
How long does it take to use my capitec credit card? And should the mastercard securecode be activated before I use it?
Hi there Kurt, I have gone through the whole process of activating my Capitec GlobalOne credit card ability for online shopping. I have tried to make several purchases thus far all unsuccessful. I went into a branch and was told this card does not have any credit card ability. Could you please clarify the “credit card ability” for me? To me credit card means buy now and pay for it later, or is this not the case?
Kind regards,
Theo.
Hi Theodore,
No, “credit card ability” does not mean buy now and pay for it later in this case.
What it means is that this has a CVV number and allows you to purchase things online like a credit card would allow you to do.
You do not receive any kind of credit with this card and you still have to have money in your account to make purchases.
hy Kurt , I once activated my capitec my masterard for online shoping nd I remember very well that I deposited money with it on my trading wallet but now when I try to fund my wallet they require me to register again, so what might be the problem?
Hi King Thulani,
All I can suggest is to follow the steps to activate your card again and see if it works.
Hi Kurt am trying to activate my secure code with no success when am supposed to fill in my information it does not open.
hi kurt wyngaard i have done every thing as you just showed but when i want to transfer or deposit money to my trading account it declines it.i don’t know what seems to be the problem as i have done the activation twice already. but still encounter the same problem
Hi Paulos,
Try to visit the bank and increase your transaction limit for online purchases.
That should help.
Hi kurt i am trying to activate my Mastercard securecode i came across a problem were it sa national ID and security code when i type myID they don’t appear in that slot the thing is want to be able to deposit funds for trading purposes please help
Hi Keletso,
I’m not sure I understand what is happening when you type in your National ID Number.
What error are you experiencing?
Hi Kurt,
I am a Novice online trader, i want to inquire if it is possible to link my Global One card to Neteller so i can load funds to my trading platform account ??
Hi Elliot,
If Neteller accepts Mastercard then yes, you can link it.
Howzit Elliot were you successful? Im having the same issue you were, trying to link either neteller, skrill or Iqoptions and the transaction is always declined
Hi Tlhokomelo,
Michael’s comment about updating your limits via the Capitec app will help you resolve this problem.
I registered to be able to buy on line I’m still waiting to get the code after 4 days very frustrating. How long does it takes for capitec bank to send the code I’m pissed off by capitec sub standard service
Hi Tammy,
It normally doesn’t take that long. You should go back into the bank to request the code again.
It’s because the is the one that is declining if I am trying to pay online and that other one I am not sure if it’s a password, and if I contact the bank there say I must reactivate the code again, if I try to activate, it’s saying my account has been suspended, so I have forgotten the code
Then you should visit a Capitec branch near you and reapply for the SecureCode. Then you have to start the process again.
Hi please help me, which secure code must I use to pay for online shoping, is it the one I created myself or is it the one was sent to me via SMS? I am confused
Hi Nodumiso,
It is the one you created yourself. 🙂
I need your help on securing my capitecmastercardsecurecode i tried but the system keeps kicking out the proses i am stuck on step 1 card number and email please help me
Hi Arthur,
What do you mean by:
Please could you explain exactly what it does?
Does the window close or does it show an error message?
If it is an error message, what does it say?
I LOST MY CAPITEC ACTIVATION CODE
Hi Phakamani,
Don’t worry, just need to follow the tutorial again to get another one.
Hi I’m struggling to login
Hi Merriam,
Which step are you getting stuck on?
Please be specific so I am able to help you better.
Thanks Kurt I have received it
Hi please help me I am just from the bank for an online secure code activation but I cannot see the SMS that is sent to my phone, is the SMS sent by the time I am on the bank or should I wait 24 hours for it before activation please clarify
Hi Nondumiso,
You should receive the SMS soon after you visit the bank, but you must wait 24 hours after receiving it to continue with the tutorial.
Hi Kurt I want to add my capitec account to my PayPal and its giving Mr option to add Us bank account whereas I’m in South Africa. For .e to be able to register my capitec account to PayPal do I have to first go to capitec branch or there is a way I can do it by myself through internet?
Hi Chichi,
Have you followed this tutorial and activated your Capitec Card?
You should be adding your Capitec Card via the Add Credit Card option and not the Add Bank Account option after you have activated.
Hi there,
I have a working Capitec card that has been activated for Online purchases. Also, I have an Iphone and want to link my Captiec card to itunes store, but it keeps telling me not valid. I want to do the music streaming and be able to buy stuff using my card. How, what now?
Hi Lils,
Please try this solution from Humology showing you how to create a US iTunes account without a SA credit card.
Thank you for this information. This was very helpful and worked exactly as described.
You’re welcome! 🙂
Hey man, went to capitec to get my card activated for online shopping but ive yet to receive a sms. how long did it take for you to recieve that sms with the code?
Hi Andre,
It takes about anywhere from 12 – 24 hours.
Awesome thanks man, I got sent the code eventually yesterday at 6:45PM so took roughly 9 hours for me.
Great, remember to wait 24 hours before you follow the next step!
thanks man, will do! shot for putting up all this info and responding to comments 😀
You’re welcome! 🙂
ive tried to activated the card now, its been 24 hours now since ive received that sms with the code. but every time i enter my name, ID, expiry date and security code and click next it tells me ti make sure that ive entered everything correct.
What was the problem?
Did you manage to sort it out?
hey man, yes I did sort it out, I had to use the url on the printed page they gave me, I first clicked the one on your blog, but when I used the one they gave me it worked. It was abit different but sille me threw the page away so I cant look it up now. paypal is setup and working now and did some online shopping etc everything works 100% capitec is the best XD. many thanks for these tutorials!
Kurt I happened to accidently delete the activation code …..now i dont know what to do i cant go to a branch because i am a minor……please help
Hi Innocent,
There is no other way, but to visit a branch again. Ask your parents or a guardian to take you.
hi Kurt how do I regester for a PayPal account I try to register on pay pall but my country don’t show up in the form
Hi Finando,
Which country doesn’t show up?
nell
just entered the site and followed all instructions but wen I get to filling the asked questions it keeps on taking me back
Hi Nelly,
Which questions are you referring to?
Do you click the next button when you are done filling in all the questions?
Hi there! My Capitac Acc is doing just fine!! I think it’s my PayPal! But who do I contact and say what? Because the number behind my card leave me on hold for a very long time!!! Please help!
You can contact PayPal here. Please let me know how it goes.
Hi there! I have been trying to enter my details and it kept on saying invalid until it said my account has been suspended! I have consulted the branch but they keep on re registering me for online shopping again and again! What do i do with a suspended account? I really really need your help! Thank you! KATLEGO
Hi Katlego,
Is your PayPal account suspended or your Capitec card?
If it is PayPal you need to contact them and if it is Capitec you will need to go into the branch and inform them of the problem.
Hi Katlego
I experienced the same problem too, I emailed Capitec and they told me that they have updated their systems, the valid link for activating securecode is now https://www.capitecbank.co.za/mastercard-securecode-activation
HI Kurt
Great Informative site bro 🙂
Thanks Inno! 🙂 I will update the tutorial.
Hi,
This part “Enter the name on your card exactly as it is, complete with uppercase”
For example, if name appears as “MR L SOMETHING”, do I enter it like it is “MR L SOMETHING”?
Thanks,
Hi!
Yes, exactly how it is! 🙂
Will I be able to use then my card also for car rentals, like AVIS for example?
Hi Neels,
Yes, if they accept Master Card. 🙂
Hi I have done all of the above as stated. but paypal still refuses to accept my card details and responds with “The bank that issued your card didn’t approve this transaction. Please contact the card issuer’s customer service department if you have any questions. Or you can add a different card now to continue.” I really need some help urgently.
Hi Khonza,
Have you followed the tutorial on how to link your PayPal account to your Capitec card?
IM NOT SURE IF IM IN OR NOT YET
Hi Sadi, Sorry for the late reply. Have you tried to purchase something online?
Hi Kurt
Is it possible to withdraw money from paypal using Capitec global
Thanks for the info, i have finally linked my card to paypal. All because of you, thank you very much, highly appreciated…:-)
I’m so glad it helped you! It’s my pleasure, Abilio! 🙂
how long does it take to recieve the sms?
Normally it takes less than 24 hours, Emmi.
Tx. The wwww.securecode.comz/capitecbank says page not found.
Hi Lulu,
You typed the address incorrectly.
Please try this URL: https://www.securecode.com/capitecbank
How do use Capitec card in my I phone for I tune
Hi Thulani,
Here is a better option that does not require you to load an SA credit card for iTunes.
thanks alot much faster than the page instructions
You’re welcome! 🙂
Would it be better if I had a video tutorial as well?
This anwered all my questions. Thanks a mil! 🙂
You’re welcome! 🙂
does one really have to visit a branch to do all this because i hate going to the branches here. if i do go there then will it all be sorted out or do i still have to pull long hours to connect it to paypal.
Hi Mikenita,
You just have to visit the branch to activate your secure code and get the intstructions.
The rest of the procedure is done online and you do not need to do it in the branch.
Connecting PayPal to your Capitec Global One Card is easy, just follow my instructions.
I tried the http://www.securecode.com/capitecbank link as instructed on my page. it redirects me to mastercard.com and says its unavailable.. sadness..
My bad. It’s https://www.securecode.com/capitecbank secure site
Hi David,
I should add the site in the instructions. 🙂